Jonathan

A new customer in New Brunswick, NJ called Pipe Works Services with a low water pressure problem. Other companies informed them of a possible replacement of the water line. Pipe Works Services Senior Technician Lloyd was on the scene to provided an estimate to replace the water line. The customer choose us to replace the water line so technicians Jonny, Nick, Malik, and Washington used the bullet process to create a underground trench. They shot the bullet from the basement towards the street and replaced the water line. Since the water line was repaired, pressure was regulated going from the street to the house and they were able to save money on their bills.

A new customer in Basking Ridge, NJ called Pipe Works Services about her HVAC Unit leaking. Our air conditioning and plumbing technician, Jimmy, was sent to diagnose the problem. He found the inside back of the unit was leaking - most likely from the condensate pan the coil sits in. Our comfort advisor, Rob, gave an estimate to replace the coil condenser. Technicians Jonny, Odin and Ryan installed a Armstrong Condensing Unit and Armstrong Evaporator Coil. 

Customer called in after noticing the old cast iron sewer pipe  was way past its life expectancy and started to show signs of cracking.  Our senior techncian Jonny came out to asess the issue same day and come up with a permananent solution. When Jonny arrived he could see clear signs of cracking and even certain sections being help up by duct tape. Jonny sat down with the home owner and went over the only possible solution. Jonny explained we would be replacing about 45 feet of the old cast iron with new schedule 40 pvc. After consideration of the project , the customer knew we were the only company for her. The material was ordered and we came to install the new piping the next day. 

One of our long time vendors called in to Pipe Works Services after their Modine heater started to show signs of breaking down. They knew it was reaching its end of life expectancy and wanted to replace it rather than spending money on something that was no longer running efficiently. Our senior technician Jonny came out to give an estimate and go over the job process. We were able to have the material ordered same day, and return the following day to install it for the customer. Our customer chose a new Modine Hot Dawg heater which is rated at 125,000 BTUs!

A new customer in Chatham, NJ was looking to install a new HVAC system because his boiler was over-sized and inefficient. In addition, the customer also had a 30 year old air conditioning. Pipe Works Services technician Jonny recommended a new Lennox HVAC system. Pipe Works Services technicians Odin, Gio and Malik installed the 5 Ton XC16 Lennox Condensing Unit with the CBX32MV Lennox Air Handler and Lennox iComfort Thermostat. This system keeps humidity in the home low and constant all year long. It also uses two-thirds less energy compared to traditional single-staged units. The iComfort Thermostat is clear, easy to read, and keeps the homeowner connected with their home comfort. Now the customer is extremely comfortable and is saving a lot of money on their energy bill!

An existing customer called Pipe Works Services in Chatham, NJ with a problem that his gutter drain lines were backing up. One of our senior technicians Jonny performed a camera inspection and it revealed a heavy backup in the drain line.

Our technicians determined that small excavation needed to be performed and that a new clean out that provides easy accessibility would need to be installed. Technicians Jonny, Odin, and Washington installed the clean out and jetted the line to ensure proper flow of the pipe so water doesn't build up around the home.

A new customer who saw our Pipe Works Services truck in Chatham, NJ called in for an estimate to have their 35 year old HVAC system replaced. This customer was looking to heat and cool all the rooms in their home and he wanted the system replaced soon. Pipe Works Services Home Comfort Advisor Rob provided options for a HVAC replacement. Pipe Works Service technicians Ray, Jonny, Washington, Malik and Ryan installed a new High Efficiency HVAC system that will lower his energy bills and save them money!

A new customer in Dover, NJ called into Pipe Works Services Inc. They realized they had a leaking water service to their home. Our senior technician Jonathan, determined this needed immediate repair. We re-routed the water service 1 inch copper K to the left side of the home and penetrated the foundation by the corner near the gas meter. Pipe Works Services Inc opened up the sheet rock wall and ran the new piping across the ceiling and back down to the water meter.

A customer of Pipe Works Services called with a toilet clog and other plumbing clogged up. Our technicians were out to unclog the line but there was a lot of grease. The line was then hydro scoured but a camera inspection of the main line was recommended. After this was performed, the camera inspection revealed lots of issues with the main sewer line. Technicians Jonny, Nick, Malik, and Washington all repaired and replaced some of the main sewer line and then performed a new sewer lining using sections of the existing pipe called perma-lining. This process makes the pipe stronger than ever and lasts a minimum of 50 years!

Customer called into Pipe Works Services after noticing the floor above his crawlspace was getting rather cold when the temperatures dropped. One of our Senior technician Jonny was tasked with coming up with a permanent solution for the customer. After inspection of the crawlspace, he immediately noticed the lack of proper insulation. The customer was using standard fiberglass insulation, which provides little to R value. Jonny knew the perfect solution,, which would permanently rectify the customers problem . The customer knew this was the best solution if he wanted to take care of the problem correctly. Charlie and Giovanni arrived the next week and got to work. Pipe Works installed a Terra block padding on the entire crawlspace floor with a DES moisture barrier. Pipe Works Services also will  apply 2 inch Silverglow on all exterior walls from the cement floor up the  rim joists , and finally Pipe Works  will also Spray foam all rim joists to ensure no air flow penetration from the outside in. . The customer called in after he noticed immediate difference later that night. 

Customer called in afterhours on a Sunday after they found out their boiler was moking heavily and leaking. Our Senior technician Jonny was able to come out and diagnose want went wrong. After seeing multiple issues with boiler includinga cracked heater exchanger the customer knew the boiler was unsafe to operate and could not be fixed. We were able to hav ethe boiler ordered and installed the next day.