Overall, my experience with Pipe Works was top notch. The job was a bit costlier than I had anticipated, but Mario walked me through the entire quote, explaining every line item. Throughout the process, he was extremely professional. He got the job done in a timely manner, and left the property spotless when he was finished. He made sure that I was happy with the job before giving the bill.
Pipe Works is reliable, honest, and accommodating! Highly recommend!
Very knowledgeable and helpful.
The gentleman who came to my house was the best of the best. Your company is lucky to have him!
Our clogged pipe was cleared quickly and inexpensively. The technician was pleasant and helpful. After spending some time in our basement, he made several suggestions and gave estimates for necessary upgrades. Very professional!
Very happy with the service. Called at 8am and was opening the door for the technician at 11am -- which was perfect, as we had somewhat of an emergency with our plumbing.
They arrived quickly for an emergency and were very helpful. They are prompt and worked hard. We have used them before and are very happy with their service.I would use them again and recommend this company. They do very high quality work. They do tell you in advance how much everything will cost.
I can't imagine any other company coming close to improving on the service I received from Pipe Works for the installation of our hot water heating system. Their friendly but very professional technician took the measurements and did the tedious calculations for the possible options available for us, any one of which involved solving some very tough piping or venting problems.It's obvious that he took pride in his work and wanted any decisions made to be the most beneficial for us. It's been over a year since the final installation of our system. It has functioned perfectly since day one. In retrospect, its obvious that all the right decisions were made. Not sure just any installer would have gotten it right.
I had my sump pump stop working which resulted in a flooded basement. I called Pipeworks and they arrived quite soon, figured out what was wrong very quickly and made the necessary repairs. I was very impressed with their knowledge, professionalism and they were basically nice guys. Pipeworks will be the first ones I call in the future.
Pipe Works handled the plumbing and HVAC work for a major remodel, which added a second system, two bedrooms a bathroom and a lounge on the unfinished second story of a 1912 cottage. Extremely professional, clearly knowledgeable and came back to do some troubleshooting on the AC at no extra charge. Plus, the folks doing the work obviously liked their jobs. I'll probably be replacing my 30-year old primary furnace in the months ahead, and Pipe Works will definitely get the job.
I've used pipeworks for years and have only had good experiences. On that really hot day my air conditioning went out and even though they were booked they managed to fit me in and fix it!!!
Superior knowledge, understanding of problem and technical skills. Previous company buried asphalt chunks under the excavation site, and together with inadequate soil compaction created a large sinkhole, which could have injured someone. Burying construction debris is far from best practices. Pipe Works does best practices.
Unfortunately our house is a 100 year old Dutch Colonial and its sewer line is 100 years old too and the sewer line reached the end of its lifse expectancy by hemorrhaging sewage all over the basement (yuck!). Adding salt to our wounds, the sewer line from the house to the town sewer main was compromised thanks to the roots of a large shade tree. The exterior line needed repair as well. "Who ya gonna call?" Pipeworks, Services that's who! The job was performed promptly and professionally! Nick, Jon, Charlie and Malik all helped to complete the entire project in four days. I would definitely recommend Pipeworks Services (PWS) to my friends, without any hesitation.
The technicna had a great smile and attitude with the customer.
I sent an email late yesterday evening regarding our split system boiler with only one side working. They contacted me right away letting me know they work with the system we have and sent Jimmy, a service tech, to my home by 1pm. I was impressed by their promptness with the call back and ability to send someone right away. Jimmy was very professional and figured out what was wrong with my system after careful inspection, dealt with the issue and explained to me in detail what the issue was and how it was solved. It was painless for me and I am so thrilled with the customer service I will be a repeat customer.