Testimonials for Pipe Works Services, Inc.

Customer called to say thank you for having our service tech show up on time and thanks for providing outstanding service. Mr. & Mrs. Vones said they will gladly refer us to all their family and friends.

Customer called Coldwell Banker to sat thank you for having companies their customers can relay on when using thier Concierge service.

We have very good news! TCBY Corporate chose us as one of fifteen stores in the nation to re-concept and renovate.

Pipe Works, Taking time to commend your worker, Zach Langowski for his workmanship requiring a hard, and long day.  Zach organized and completed the job and explained everything! Left the workplace super clean!  I have never had a problem that Pipe Works hasn't resolved with high standard, satisfactory, workmanship.

Thank you so much for co-sponsoring our semi-annual Paper Shred on Saturday, October 17th.  More than 100 community members of all ages attended to safely shred their financial documents and other paperwork.  As a result, we brought in more than $1,900 in donations to Senior Services of the Chathams! Your sponsorship at the $200 level covered one hour of our cost for the Shred truck.  Your generous donation, in combination with those from our other sponsors, meant we had virtually no costs associated with the event, so all the money donated by community members can go straight to programs at the Senior Center. We rely heavily on donations from individuals and local businesses, and your support ensures that we can continue to provide high quality services and programs to help our older neighbors remain active and independent members of our community.  The National Council of Aging says that a senior center is a visible symbol of a community's concern for its older residents. It's because of generous donors like you that we are celebrating 25 years of operating the Senior Center and the Senior Bus this year.  Please stop by the Senior Center soon to see how your donation enables us to makea difference in the lives of others.

On behalf of the Board of Directors, staff and volunteers of the Madison Area YMCA, I want to take the opportunity to thank you for supporting the 2012 Charity Bocce Invitational. 

Dear Pipe Works Services Tha Chatham Fire Department would like to thank you for your generous donation to be a Hole Sponsor for our 20th annual Lewis R. Sheats Memorial golf outing.

Dear Pipe Works I am writing to let you know what a great job your employe Jonathan did on 2/16/12. He was excellent! Curteous and on time!

We enjoy our Home Sense issue. You are doing exactly what you told us you would do with the company. Expanding is a very smart move.

Dear Paul I apologize for not returning your phone call but I never received it. I have been having trouble with my answering machine..

I just want you to know how much I appreciate the work you have done in the past 5 months.

What an unexpected surprise- But there Paul it is, so like you and your staff to show such thoughtfulness..

Dear Paul, On behalf of the Friends of Madison Public Library Touch a Truck Committee, I want to thank you for participating in our program with your plumbing, heating and cooling truck this past Saturday.

Hi, I wanted to share what a positive experience I've had with Pipe Works. I will also post this on review sites but so you have, and can also hopefully share my appreciation with your technicians.  Apologies for the length in advance!   I came across Pipe Works because of a very surprising boiler break (boiler was only 3 years old).  A very stressful situation - not just the cost which is enough to give you heart palpitations, but also given the cold weather and urgency to replace, there's such a lack of time to do proper research for a reputable, customer-friendly and actually reliable service provider to handle the new installation (and with a bit of luck, a company you'd be happy to have remained for ongoing service).  Needless to say the previous company, and one who installed the now dead boiler was not the right fit.   While the boiler breaking was not great, the silver lining is that I have been so pleased with Pipe Works, your technicians and service operations overall.  We've had a few hiccups with the new boiler and you have always responded promptly, kindly and most gratefully, very thoroughly to ensure not just the immediately visible issue is being addressed but the system as a whole is operating as it should.     In terms of operations, I'm so pleased how quickly someone answers the phone and immediately will go into action to help. Each time I've phoned the person on the other end has been very nice and understanding as well (for example, a radiator leaking is probably not serious but he kindly took it as such and because someone came out that evening, two leaks on the boiler were found and later fixed).     Also, I LOVE that for each appointment you send a notice when the technician is on his way, and then following we receive photos and written report on what was done, what needs to be done, etc.  So helpful and organized.  And makes me feel you are also taking a vested interest in my home, which is comforting.   Technicians have all been professional and courteous.  From Tim providing us a quote and being understanding of our frustrated state with the previous boiler, to installation and then follow-ups - each technician has been great.  Even when at the tail end of a 12+hour day during the installation, both technicians did not outwardly show any frustration or exhaustion.   Everyone has been respectful of our home, time, etc.  And as noted earlier, they have also been extremely thorough, talking with me as a responsible homeowner (you'd be amazed at how condescending some service providers can be).      I'm hopeful we don't have future major plumbing issues but if we do, and certainly for maintenance/smaller project needs, we'll definitely continue working with Pipe Works.     Thank you,   Katie & Alex

Excellent Work – We had our two bathrooms gutted and renovated (new fixtures and new lines run). We had the kitchen upgraded with new appliances (heating moved behind wall and lines run). Since we liked the work PIPE WORKS performed we has a new heating system put in by them. We had radiant heat put in our kitchen and dining room and a new indirect hot water heater put in. We had a wonderful experience with PIPE WORKS PLUMBING & HEATING. They were professional and they showed up when they said they would. The workers were courteous and cleaned up after themselves. We had a lot of work going on in our house at once and it was nice to deal with such a great plumbing company.