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Furnace Service - Furnace and Thermostat Issues in Madison, NJ

Furnace and Thermostat Issues in Madison, NJ
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Arrived to customers home to assist on a issue on furnace turn on all time.
Inspected unit found basement thermostat flashing meaning it needs replacement of batteries. Disconnected thermostat wire to basement found zone control will still calling for heat at basement .
Called supply house for replacement and give options to customer also advised about  I Comfort some control and thermostat .
Customer will like to make a decision on Wednesday in replace unit or have new thermostat put on .
Disconnected the two zone and leave in dining room thermostat controlling furnace as temporary fix customer is advised.
Recommended to replace zone control and dampers if we do new installation