This customer stated that the temperature does not go up in the home. Upon diagnosis we found that she had been doing kitchen remodeling in her home, so we went downstairs and found 2 different issues. First off, the condensate line connecting to exhaust was disconnected so we connected it back on and is no longer leaking. However, what was causing the no heat call was an error code 4 on furnace for an airflow issue. We inspected the filter and found it excessively dirty most likely due to contraction dust and debris. Our team reset the furnace and it is currently operating, however, we let the homeowner know that the issue will continue unless filter is replaced.
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