Case Studies

Plumbing Services Case Studies: Water heater repair

Thursday, January 26th, 2017 by Kevin Costa

Challenge

Customer called in after noticed their water heater was leaking. After multiple attempts at trying to get the company who installed it come back to fix , they knew they had to call a professional well respected company. A quick google search and endless list of amazing review, the customer knew we were the company. They placed the call in the morning and and we were able to come out same day. Mario arrived to diagnose the issue and was able to come up  with a permanent solution. Mario arrived with a fully stocked truck and took care of the isue within a couple of hours, and the customer more importantly had a water heater that was no longer leaking. Safe to say customer know who to call moving forward for all of their plumbing needs. 

Solution

Mario diagnose the issue with water heater to be pressure related. He knew the customer needed to not only install an expansion tank but a pressure reducing valve from the main water source. He wants to make sure it was done properly and took time, which you can see in the pictures below .

Project Summary

Lead plumber: Mario