Dear Paul and Pipe Works Services:
I just wanted to let you know how much I appreciate the work you have done in our home in the past few months. Our decision to put a master bath in such a tight space without a basement proved effortless with your help.
As the owner of a home that needed much renovation, we have hired many people to come in and work on our home. Few have given us the service that you have. We truly valued your company's qualities of always having a live person answer the phone, returning phone calls promptly, never leaving a mess on the job and being respectful of our home. Your staff was polite and knowledgeable. Most of all, I appreciated that when something came up on the job that wasn't planned on, instead of becoming a problem, the overall answer was, "we can make it work!"
Thank you for making our home improvements less of a daunting task and more of a pleasant process for us. I will continue to use your services and recommend you to my friends and family.