HVAC FAQ


The choice between the two depends on your specific needs, as well as your budget. While both brands are well-regarded in the HVAC industry and offer high-quality products, Lennox has a long history of reliability and being built with better quality than all other manufacturers. Factors like energy efficiency, cooling capacity, features, warranties, and customer reviews must be considered. Consulting with a member of our team on which they would recommend will provide the best insight to help you with your final decision.


Yes. Modern heat pumps can absolutely heat a New Jersey home, and they also give you air conditioning from the same system. Instead of creating heat by burning fuel, a heat pump moves heat, which is why many homeowners choose them for comfort and energy savings.

If you want a heat pump built for tougher winter temps, one popular option is the Mitsubishi Electric Hyper-Heating line. The Mitsubishi Electric Hyper Heat guarantees heating capability down to -13 degrees Fahrenheit and it delivers up to 100% heating capacity at 5 degrees Fahrenheit.


There are several common reasons your heat might be coming out cold. Here are a few quick things to check first:

  • Thermostat settings. Make sure it’s set to Heat (not Cool) and the fan is on Auto so it only runs when the system is actively heating.
  • Dirty air filter. A clogged filter can restrict airflow, causing the system to overheat and shut off the burners, which can lead to cooler air blowing from the vents.
  • Ignition or pilot problem. If the pilot light is out or the ignitor isn’t working, the furnace may run the blower without producing heat.
  • Flame sensor or gas supply issue. A dirty flame sensor or a problem with gas flow can cause the burners to shut off quickly, so you feel air but it never warms up.

If you’ve checked these and your heat is still cold, Contact Us so we can diagnose the issue safely and get your heat back on.


We get this question a lot! The short answer is that most homes should replace HVAC filters about every 1–3 months. The real answer depends on a few different factors. These include the type of filter you’re using, how clean your HVAC system is, the manufacturer-recommended schedule, and your home environment. Things like an older, dusty system and a house full of pets and children might mean more often, for example. The best solution is to schedule a maintenance visit and ask one of our expert technicians!


More and more homeowners are finding the answer to be yes! Ductless mini-splits are not just a more eco-friendly way to keep your home comfortable, they afford a lot of benefits that a traditional central forced-air system simply cannot. From customized temperate zones to highly efficient, quiet cooling (and even heating!), ductless mini-splits are often a great option to consider.


The best HVAC system for your home will depend on a few different things. Your budget, your home’s size and layout, and other factors like the condition of your ductwork, the types of features you want, and even how long you plan on staying in your current home can matter. The best solution? Contact our HVAC experts today for a consultation!

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Plumbing FAQ


No, you usually don’t have to dig up your whole front lawn to repair a broken sewer line. Years ago, excavation was the main option, but Trenchless Sewer Repair can often fix the problem with little to no digging by accessing the line through existing cleanouts or small entry points. Using camera inspection to pinpoint the damage and specialized equipment to repair or replace the pipe from the inside, trenchless methods help protect your landscaping, driveway, and walkways. The right approach depends on the type of break and the condition of the pipe, so a proper inspection is the first step.


Conventional storage water heaters typically last about 8–10 years, though lifespan can vary based on water quality, usage, and maintenance. Lower-priced models can cost more over time because they may be less efficient and may need more repairs. Traditional tank units constantly heat stored water, which can waste energy even when you are not using hot water, but well-insulated tanks can reduce heat loss and lower annual costs. Common fuel options include natural gas, propane, fuel oil, and electricity, and the best choice depends on what is available in your home and your operating cost goals.


Choosing the right size is about matching your household’s demand, not buying the biggest tank. Most single-family storage water heaters hold roughly 20–80 gallons, and the first-hour rating helps show how much hot water the unit can deliver during high-use periods. An oversized unit costs more upfront and can increase energy bills, while an undersized unit can leave you short on hot water. Before buying, consider your household size, peak hot water use, first-hour rating, fuel type and availability, and energy efficiency. Here is a quick guide for Sizing Your New Water Heater.


If your drain makes a gurgling noise, you may need to snake the drain to pull out hair and debris. It may also mean you have a bigger issue with your main sewer line that can back up sewage. Having that line viewed with a video camera inspection is important to see what the issue may be.


There are different reasons for a clogged toilet. If a toilet backs up and no other fixtures seem to be involved, the blockage is most likely just in or near the toilet. If it’s a soft clog like paper or a hard clog, like a child’s toy.

Having a plumber clear a toilet-only clog can cost $109-$273 or more. Sometimes the obstruction needs to be extracted with a toilet auger, a short cable-like device inside a long pole, or the toilet needs to be removed and re-installed back with a new wax ring. If you leave your clogged toilet unresolved it could incur additional fees to resolve.


Pipe Works Services provides emergency plumbing help when urgent problems happen, like burst pipes, major leaks, sewage backups, or no hot water. Call right away so we can assess the situation and dispatch the right technician with the right equipment. The faster you act, the more likely you are to prevent water damage and expensive repairs.


A standard water heater stores and reheats a tank of hot water, while a tankless water heater heats water on demand as you use it. Tankless units can save space and reduce standby energy loss because they are not keeping a full tank hot all day. The best choice depends on your home’s hot water demand, fuel type, and how many fixtures you want to run at once.

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Electrical FAQ


If your power keeps tripping, the most common reason is that you have a tripped circuit breaker that has overloaded. Each of your circuits can only handle a limited amount of electrical power. Should it go over the limit, this will result in a tripped circuit breaker. Our Electrician can help fix the power tripping issues in your home.


It depends on your home and your priorities. Both Generac and Kohler can be reliable, long-lasting whole-home generators, but the best choice usually comes down to proper sizing, a quality installation, and having strong local service support for maintenance and repairs. In many areas, Generac is popular because it can be easier to find parts and service, while Kohler is often chosen for its reputation for durability and steady performance.


Yes, whole home generators are worth it for many homeowners because they protect you from the expensive problems power outages can cause. When the power goes out, it is not just the lights. Your refrigerator, sump pump, heating and cooling, and other essentials may stop working, which can lead to spoiled food, water damage, or uncomfortable and unsafe conditions. While a whole-home generator is an upfront investment, it can pay off by preventing those bigger costs and keeping your home running normally during an outage.


Common electrical panel problems include frequent breaker trips, flickering lights, burning smells, buzzing sounds, or warm outlets. Rust, corrosion, or water in the electrical panel is also a serious warning sign that should be inspected right away. If you notice any of these issues, Contact Us for a panel inspection and recommendations for the safest next steps.


If you are replacing an existing fixture with the same type and the wiring is in good condition, it may be straightforward, but safety is still important. New installations, upgrades, or anything involving new wiring, switch changes, or an ungrounded box should be handled by a licensed electrician. Our experts can install fixtures correctly and make sure everything is safely wired and supported.

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Insulation FAQ


Cellulose is “eco-friendly” and manufactured with 80% post-consumer recycled newsprint. It’s treated with non-toxic borate compounds that are fire, insect, and mold-resistant. If animals or insects consume cellulose, it prompts a speedy exit from your residence.

The Cellulose Insulation Manufacturers Association states that insulating a 1500 sq. ft house with cellulose will recycle 40-plus years of an individual’s daily newspaper subscription. If we installed cellulose in all new homes, it would remove more than 3.2 million tons of newsprint from landfills and recycling centers every year. Less than 10% of the new homes built today use cellulose. This is a lost opportunity for “green” points, as it requires less energy than manufacturing fiberglass. Cellulose insulation is fire-resistant and safe for your family. There’s been propaganda generated by the fiberglass industry warning that cellulose could burn. Third-party independent testing proves it’s safe and cellulose meets all building codes.

Many industry professionals validate this fact and consider cellulose to be more fire-safe than fiberglass. The cellulose fibers are packed tightly which restricts airflow in the walls, preventing the spread of fire. Fiberglass requires trapped air for effectiveness because cellulose is made from wood fiber and is more resistant to conducting heat.


ProWool Premium Insulation is an effective and dynamic solution to home insulation. What makes the product notably unique is that ProWool is made from rock, having many more advantages that other insulation materials and products cannot provide. ProWool is the best insulation option for homeowners and families with allergy and asthma sensitivites.

ProWool Rockwool Insulation is 100% inorganic, with no added chemicals and comes pet resistant and fireproof. ProWool Insulation is mildew and mold growth resistant as well as odorless.

ProWool Insulation allows provides homeowners with thermal insulation that comes with noise reduction, durability and convenience that will last for years to come.


For walls, we use SilverGlo insulation, ProWool, and cellulose.

  • SilverGlo is typically used where you want a rigid panel with high insulating value and added moisture resistance, such as basement walls or specific wall assemblies.
  • ProWool is often used in open wall cavities during remodels or new construction because it is easy to fit between studs and provides consistent coverage.
  • Cellulose is usually chosen for finished walls because it can be blown into the cavities to fill gaps and reduce drafts without removing large sections of drywall.


Yes, poor insulation can leave cold water lines more exposed, which increases the risk of freezing. Insulating key areas and adding the right insulation around vulnerable sections can help protect those lines during cold snaps. If you have drafts and cold spots near plumbing runs, addressing air leaks and insulation in those areas is often the most effective combo.


Insulation can be added in multiple areas, including the attic, garage, crawl space, basement, floors, and walls depending on where comfort and heat loss issues are happening. Services can also include blown-in insulation, rigid foam insulation, radiant barrier, and draft sealing to improve thermal performance and reduce air leakage. Insulating around HVAC ducts can also help reduce energy waste and keep temperatures more consistent room to room.