A past customer from Madison, NJ called into Pipe Works Services because they had some deposits on faucet and in the water. Pipe Works Services technician Pablo was dispatched and diagnosed the problem. Even though they have a Halo conditioning water system, it would not 100% remove all sediment and debris in water lines, specifically with old piping and varied water conditioning entering the home. Pablo recommended cleaning and flushing the lines so the Rinnai tankless water heater would have a better chance of an extended life.