While we were servicing customer's home for their annual maintenance we noticed his system was without a humidifier. After going over a couple questions with the customer about comfort, as well as performance of system . Our technician Jimmy made the recommendation for a couple of different types of humidifiers and what they offer. The customer knew he wasnt going to cut corners and wanted the one that was going to take care of everything he needed and wanted. We were able to order the steam humidifier and have it installed the next day .