Arrived onsite for a water heater issue. Found pail that is under the drip leg for the relief valve more than half full. Performed a water pressure test and found it was 58 psi @ 3:00 pm. Also tested temperature and found it was above 140* F. Lowered temp knob a little bit more and advised customer to keep an eye on it. Also informed her that if it happens again, we will need to contact Bradford White about this. Also checked softener and found it in bypass and no salt in the brine tank. Performed water analysis and discussed findings with customer, see findings below. Left estimate replace softener.