At Pipe Works Services, we’ve never been prouder to receive an honor that highlights our commitment to customer service. It’s not just the recent Angie’s List Super Service Award that sets us apart from other HVAC contractors in northern New Jersey. Our commitment to excellence begins with our training philosophy and extends to our work with customers and our unwavering attention to technical excellence.
Angie’s List Super Service Award highlights a company’s performance regarding customer satisfaction that runs the gamut of the business transaction — from interacting with customer representatives to dealing with technicians to satisfaction with the work performed. Not just any business can receive the Super Service Award either. Fewer than 5 percent of all companies listed on Angie’s List have received this coveted award.
So, what does it take to receive this honor? The annual award distinguishes businesses that have maintained excellent standing with Angie’s List ratings by Having a certain number of reviews (pre-established by Angie’s List for various markets) in various categories throughout one full year Consistently scoring an “A” grade in several categories including the average overall reviews ever received, the average of more recent reviews over the last three years and maintaining the appropriate grade over the last year.
Not everyone can reach this superior standing with Angie’s List, but Pipe Works Services held fast to our commitment to excellence, evidenced by our values:
100 percent money-back guarantee, promising a full return of your money within 30 days of the request if you’re not satisfied for any reason
Performance Guarantee
Satisfaction guarantees with all work performed
Multiple options for payment
Full compliance with local code requirements
Ongoing, rigorous screening of and training for employees
Discount programs
At Pipe Works Services, we’re happy to tell our neighbors about our recent awards, but not for bragging rights. We know that, in the end, these awards are simply confirmation of what we hear from satisfied customers day in and day out. Call us today for plumbing services or heating and air conditioner repair and installation. We’ve served northern New Jersey homeowners since 1988. Our goal is to help educate our customers in Chatham, NJ, and surrounding areas about energy and home comfort issues (specific to HVAC systems).