When you’re shopping for an HVAC (heating, ventilation, and air conditioning) contractor, your best bet is to choose someone who has NATE certification. NATE, North American Technical Excellence, is the equivalent of the HVAC industry’s seal of approval and indicates a contractor has reached the highest achievement possible.

All states require education and hands-on training for HVAC professionals since they work with high-voltage electricity and complex machinery. However, NATE certification takes it even further by requiring additional education and performance from HVAC professionals. When you hire a contractor with NATE credentials, you’re getting the best of the best for your project, whether you’re installing a new HVAC system or having your existing system maintained.

HVAC technicians can specialize in any or all segments of the HVAC field. The NATE seal indicates that they’ve met the stringent qualifications for that discipline. The NATE organization fielded a survey among homeowners who used NATE-certified contractors and compared satisfaction levels between those who used NATE contractors and those who didn’t. The results proved that this certification makes a difference, including:

The survey showed that NATE-certified technicians experience fewer callbacks after service or installation.

Eighty-four percent of responding consumers indicated that they would use the contractor again, compared to 71 percent of respondents who didn’t use a NATE contractor.

Consumers also reported that equipment installed by a NATE-certified contractor ran more quietly, something to consider since the noise coming from an indoor blower or outdoor condenser can be loud.

Over two-thirds of survey respondents reported that they were extremely satisfied with their new system, compared to just 35 percent who didn’t use a NATE contractor.

If you’re looking for higher satisfaction from your new equipment, choose a contractor with NATE certification. HVAC equipment is among the most expensive you put in your home and it lasts for years. Using the most informed professionals can reward you for years to come in comfort and lower utility bills.

We at Pipe Works Services are proud of our NATE certification. If you would like to learn how we can help you, contact us and we’ll be happy to help. We’ve provided services for Essex, Somerset, Morris, and Union Counties since 2000. Our goal is to help educate our customers in Chatham, NJ, and surrounding areas about energy and home comfort issues (specific to HVAC systems).

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