A Letter to Our Family of Customers:

The safety and well-being of our customers and our team are extremely important to us. We are continuing to evaluate the current situation, as new developments pop up fast. We also want you to know what we are doing to help keep you and our staff safe.

We understand that people are encouraged to stay home and practice “social distancing” as much as possible. However, sudden home plumbing, heating, and cooling issues that may need attention can still occur. We are taking extra precautions to protect you and our technicians, such as:

  • Maintaining a recommended safe distance at all times
  • Washing and sanitizing hands before and after every job
  • Wearing fresh protective gloves, a mask and boot covers if entering a home
  • Providing a contact-less experience, so signatures and payments are collected verbally and via phone
  • rather than electronically
  • Cleaning of any tools that are used with a Clorox-based solution

Right now, you’re probably home more often than normal. This means your HVAC, hot water, and drain systems may be working harder to keep you comfortable. Please give us a call if you need service or have any questions about your system – we’re glad to help.

Our team at Pipe Works Services is proud of the comfort and value we provide our customers. Rest assured we are monitoring the situation daily. We intend to do our part to help reduce the spread as long as necessary. If any changes affect the way we serve you, we will let you know. Even during this very trying time, we are here for you when you need us. If you have any questions or concerns about the steps we’re taking, please don’t hesitate to give us a call at 1-844-884-5409.

The Pipe Works Services team is grateful to you for your support and continued business. We’re proud to serve you and will continue to do so in these uncertain times and beyond.

Thank you again for letting us take care of your needs. Please stay healthy and safe.


Paul Giglio, Jr.

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